Terms of Service
1. The service
HACCPapp is an Android app and web dashboard that helps food businesses keep HACCP and food safety records. By installing or using it you accept these terms.
2. Pricing and subscription
Cancel any time in Google Play, Payments and subscriptions, Subscriptions. Cancelling stops the next renewal; you keep access until the end of the paid period. Refunds are handled by Google Play under its refund policy.
3. Your responsibility for compliance
HACCPapp is a record-keeping tool. It does not make your business compliant by itself and is not legal advice. You remain responsible for your food safety procedures, the accuracy of what you enter, and meeting the requirements of your local authority. Default temperature limits and templates are guidance and must be checked against your own HACCP plan.
4. Your data
You own your records. You give us permission to store and process them to run the service. See the Privacy Policy.
5. Acceptable use
Do not misuse the service, attempt to access other businesses' data, or enter false records to mislead an inspector.
6. Availability
The app works offline and syncs when connected. We aim for high availability but do not guarantee uninterrupted cloud service. Keep your own backup of records you must legally retain, for example by exporting the EHO pack.
7. Liability
To the extent the law allows, we are not liable for indirect or consequential loss, including fines or lost business arising from inspections. Nothing limits liability that cannot be limited by law. Our total liability for any claim is limited to the fees you paid in the 12 months before it.
8. Termination
You can stop using the app and delete your account at any time. We may suspend accounts that breach these terms.
9. Changes and law
We may update these terms and will show the new date. They are governed by the laws of England and Wales. Contact: [email protected].