Support
Email [email protected]. We reply within one working day, usually sooner.
Common questions
How do I export records for an inspector?
Open Records, choose a date range and tap Export EHO Pack. The PDF is generated from your synced records. You can also print the same pack from the web dashboard.
Does the app work offline?
Yes. Everything is saved on the phone first and syncs automatically when you are back online. A banner shows when you are offline.
I changed phone. Where are my records?
Sign in with the same account and your records restore from the cloud.
Sign-in or sync is not working
Check your internet connection, update the app from Google Play, then sign out and in again. If it persists, email us with your account email and the time it happened.
How do I cancel?
In Google Play, Payments and subscriptions, Subscriptions, HACCPapp, Cancel. See the terms.