Account and Data Deletion

Last updated: 8 November 2026

Option 1: in the app

  1. Open HACCPapp and go to Settings.
  2. Tap Delete account and confirm.

This deletes your sign-in account, the business profile and all records and photos we hold in the cloud, and erases the local data on that device.

Option 2: by email

If you no longer have the app, email [email protected] from the address you signed up with, with the subject "Delete my HACCPapp data". We delete everything within 30 days and confirm by reply.

What is kept

Nothing linked to you, except limited records we must keep by law (for example billing records held by Google Play) and anonymous analytics already aggregated by Google. Backups are overwritten within 30 days.

Subscription

Deleting your account does not cancel a Google Play subscription. Cancel it in Google Play, Subscriptions.